Frequently Asked Questions
Have questions about ClaimCart? You're in the right place. Find answers to common questions about early access, Founder pricing, creating your storefront, product claims, payments, supported businesses, and more. If you can't find what you're looking for, our support team is here to help.
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ClaimCart is a simple storefront designed for makers, creators, and home-based businesses. Add your products, share one link with your customers, and let them browse and claim items online—no website or technical experience required. You handle customer communication and payment, while ClaimCart makes it easy to showcase what you have for sale.
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ClaimCart is built for anyone who sells products without a traditional online store. Whether you create handmade items, run a boutique, sell at markets, or operate a home-based business, ClaimCart gives you a simple way to showcase your products and accept product claims through one shareable link.
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No. ClaimCart gives you a professional storefront without the need to build or manage a website. Simply add your products, customize your storefront, and share your unique link with customers through social media, text messages, email, or anywhere you sell. We are your first step before needing a website.
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ClaimCart does not process payments. Once a customer claims a product, you'll receive the claim and can arrange payment using your preferred method, such as cash, e-transfer, credit card, PayPal, or any payment option you already use. This gives you complete control over how you run your business. We may integrate payment options in the future.
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Yes. ClaimCart is designed to work for a wide variety of businesses, including handmade products, boutiques, home décor, woodworking, candles, baked goods, direct sales, and many other product-based businesses. As long as your products comply with our policies and applicable laws, you can showcase and sell them through your storefront.
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Founder pricing is a limited-time offer available to early ClaimCart members. By requesting early access and securing a Founder account, you'll lock in our discounted Founder rate for as long as your subscription remains active. Once Founder spots are filled, new members will join at our regular pricing.
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Yes. You can update your storefront at any time. Edit your business information, update your profile image, add or remove products, and keep your storefront current as your business grows.
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Yes. ClaimCart is designed to work on desktop computers, tablets, and mobile devices. You can manage your storefront, add products, and respond to customer claims from wherever you are.
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Yes. You can cancel your ClaimCart subscription at any time. If you cancel, your subscription will remain active until the end of your current billing period, and you won't be charged again unless you choose to resubscribe.
Please note: Founder pricing is only available while your subscription remains active. If you cancel and later return, Founder pricing may no longer be available.
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Yes. When ClaimCart launches, all new accounts will receive a 14-day free trial. During your trial, you'll have full access to ClaimCart so you can set up your storefront, add products, and see how it works. You will be charged the monthly fee right after your 14 day trial, unless you cancel before hand.
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Customers simply visit your ClaimCart storefront, browse your products, and click Claim on the items they'd like to purchase. You'll receive the claim and can then contact the customer to arrange payment and pickup, delivery, or shipping.
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Yes. Your ClaimCart storefront can be shared anywhere you connect with customers, including Facebook, Instagram, Messenger, text messages, email, or your social media bio. Simply copy your storefront link and share it wherever you sell.
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Requesting early access is easy. Click any Request Early Access button on our website and complete the short form. We'll contact you with more information as ClaimCart prepares for launch and let you know when your account is ready.
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If you have questions or need assistance, visit our Contact page and complete the contact form. Our team will get back to you as soon as possible to help with your question or feedback.
