Privacy Policy

At ClaimCart Inc. ("ClaimCart," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, use our services, or otherwise interact with ClaimCart.

ClaimCart Inc. is a Canadian company incorporated in Alberta. While our business is based in Canada, our services are available to customers in both Canada and the United States. We are committed to handling personal information responsibly and in accordance with applicable privacy laws.

By using ClaimCart, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use ClaimCart, and information received through trusted third-party service providers.

Information You Provide

Depending on how you use ClaimCart, we may collect:

  • Name

  • Email address

  • Account login credentials

  • Business or storefront information

  • Profile photo or logo

  • Product information, descriptions, pricing, and images

  • Billing information (processed securely by Stripe)

  • Communications you send to our support team

You are responsible for ensuring that you have the necessary rights or permission to upload any content, including images, logos, product descriptions, and other materials, to ClaimCart.

We do not store your full payment card information. All payment processing is handled securely by Stripe in accordance with its own privacy and security practices.

2. Information We Collect Automatically

When you visit our website or use ClaimCart, certain information may be collected automatically to help us operate, improve, and secure our services.

This information may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our website

  • Date and time of your visit

  • Referring website or link

  • General location information based on your IP address (such as country or region)

We may also use cookies and similar technologies to remember your preferences, keep you signed in to your account, analyze website traffic, and improve your experience while using ClaimCart.

The information collected automatically is generally used for analytics, security, troubleshooting, and improving the performance of our website and services. We do not use this information to personally identify you unless necessary for security, fraud prevention, or to comply with legal obligations.

3. How We Use Your Information

We use the information we collect to provide and improve ClaimCart, operate our services, and deliver a secure and reliable experience for our users.

Your information may be used to:

  • Create and manage your ClaimCart account.

  • Set up and maintain your storefront.

  • Process subscription payments securely through Stripe.

  • Send important account-related communications, including account verification, password resets, billing notifications, and service updates.

  • Respond to customer support requests and inquiries.

  • Improve the functionality, performance, and user experience of ClaimCart.

  • Monitor and protect the security of our website, services, and user accounts.

  • Detect, investigate, and prevent fraud, unauthorized access, or other activities that may violate our Terms of Service.

  • Comply with applicable laws, regulations, and legal obligations.

We may also use aggregated or anonymized information to better understand how ClaimCart is used, identify trends, improve our platform, and develop new features. This information does not identify individual users.

ClaimCart does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. When We Share Your Information

We only share your personal information when necessary to operate ClaimCart and provide our services.

We may share your information with:

  • Stripe to securely process subscription payments.

  • Trusted service providers who help us operate, maintain, and improve ClaimCart.

  • Law enforcement or government authorities when required by law or to protect our legal rights.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

ClaimCart uses cookies and similar technologies to help our website function properly, remember your preferences, improve your experience, and better understand how our website is used.

Cookies may be used to:

  • Keep you signed in to your account.

  • Remember your preferences and settings.

  • Improve website performance and security.

  • Analyze website traffic and usage.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of ClaimCart.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no method of transmitting or storing information over the internet can be guaranteed to be completely secure, we work to maintain appropriate security practices to help safeguard the information you provide.

If we become aware of a security incident that affects your personal information, we will take appropriate steps in accordance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you close your ClaimCart account, we will securely delete or anonymize your personal information within a reasonable period, unless we are required by law to retain certain information.

If you would like us to delete your ClaimCart account, you may contact us using the information provided at the end of this Privacy Policy.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

You may request to:

  • Access the personal information we hold about you.

  • Correct or update your personal information.

  • Delete your account and personal information, where permitted by law.

  • Withdraw your consent where applicable.

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

9. Children's Privacy

ClaimCart is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

10. Third-Party Services

ClaimCart works with trusted third-party service providers to help operate our website and deliver our services.

These providers may include services for:

  • Secure payment processing.

  • Website hosting and infrastructure.

  • Email communications.

  • Website analytics.

These third-party providers have their own privacy policies and are responsible for how they collect, use, and protect information provided through their services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

ClaimCart Inc.

Email: info@claimcart.io

Website: https://claimcart.io

13. Governing Law

This Privacy Policy is governed by the laws of the Province of Alberta and the applicable laws of Canada.

If you access or use ClaimCart from the United States, you acknowledge that your personal information may be transferred to, stored, and processed in Canada, where privacy laws may differ from those in your jurisdiction.